Calls appearing to come from our Manchester office phone number
We have recently been made aware of a number of people receiving calls purporting to come from EasiDrive, specifically showing as coming from our Manchester office phone number (0345 8000 800) wishing to discuss road traffic accidents.
If you are one of the individuals affected, we can assure you that it was not EasiDrive, nor any representative of this organisation, that called you. It appears to be a scam where someone is trying to appear as a reputable organisation and mask their real identity.
EasiDrive offers specialist post-accident management services to businesses and individuals alike. Our approach is not, and never will be, to cold call people to discuss a claim.
Nuisance calls and phone number spoofing is a common problem. Ofcom has issued some guidance on their website to help you understand what call spoofing is and how you can report it if you believe you are a victim.
We are investigating and have reported the matter to Action Fraud. If you have any information that may help in our investigation please do contact us via firstname.lastname@example.org
If you’ve had an accident and it wasn’t your fault, EasiDrive is here to help.
We understand that it can be a stressful, confusing and difficult time when you are involved in an accident that wasn’t your fault. When you’ve been involved in a road traffic accident that was not your fault, you are legally entitled to a comparable vehicle to ensure you are not inconvenienced while your car is being repaired. Our experienced and knowledgeable team is here to provide that service, supporting you and getting you back on the road as quickly as possible.
The replacement vehicle will be provided to you on a credit-hire basis; this means that the cost related to the hire of the vehicle will be provided on credit and claimed back from the third party insurer when your car has been repaired. The repairs to your vehicle will also be completed on a credit basis and in the same way as the hire, the cost of the repairs will be claimed back from the third party insurer. Using our service means it is unlikely that your no-claims bonus will be affected.